🛍️ Shopping & Products
Q: What types of furniture do you carry?
We carry a complete selection of furniture including living room sets, bedroom furniture, mattresses, dining room sets, office furniture, and outdoor furniture. Our inventory includes over 5,000 products from trusted manufacturers.
Q: Do you have furniture in stock or is everything special order?
We maintain a large inventory of popular items in our warehouse for immediate delivery. Some specialty items may require ordering, but we'll let you know the expected delivery time before you purchase.
Q: Can I see the furniture before buying?
Absolutely! Visit our showroom at 3722 S Grand Blvd to see and test our furniture in person. Our knowledgeable staff can help you find the perfect pieces for your home.
Q: Do you offer different fabric and color options?
Yes, many of our furniture pieces are available in multiple fabric and color options. Our sales team can show you all available choices and help you customize your furniture to match your style.
🚚 Delivery & Setup
Q: Do you offer delivery service?
Yes! We offer free delivery within the St. Louis metro area for orders over $499. For orders under $499, delivery fees apply based on distance and size of items.
Q: How long does delivery take?
For in-stock items, we typically deliver within 3-7 business days. Special orders may take 2-8 weeks depending on the manufacturer. We'll provide an estimated delivery date when you place your order.
Q: Will you set up my furniture?
Yes, our delivery team will set up your furniture in the room of your choice and remove all packaging materials. Assembly services are included for most items.
Q: What if my furniture doesn't fit through my door?
We recommend measuring your doorways, hallways, and stairwells before delivery. Our team is experienced in navigating tight spaces, and many of our items can be disassembled if needed.
💳 Financing & Payment
Q: Do you offer financing options?
Yes! We offer several financing options including 0% interest for qualified buyers, low monthly payments, and rent-to-own programs. Ask our sales team about current promotions and financing options.
Q: What payment methods do you accept?
We accept cash, all major credit cards (Visa, MasterCard, American Express, Discover), personal checks, and financing through our approved partners.
Q: Is there a down payment required for financing?
Down payment requirements vary by financing option and credit approval. Some programs require no down payment, while others may require 10-20%. Our finance team will explain all options available to you.
🔄 Returns & Warranties
Q: What is your return policy?
We offer a 30-day return policy on most items in original condition. Custom orders and special-order items may have different return policies. All returns are subject to a restocking fee.
Q: Do you offer warranties on furniture?
Yes, all our furniture comes with manufacturer warranties that vary by product and brand. We also offer extended warranty options for additional protection. Ask about warranty details for specific items.
Q: What if my furniture is damaged during delivery?
Please inspect all items upon delivery and note any damage on the delivery receipt. We'll arrange for repair or replacement of damaged items at no cost to you.
🏪 Store Information
Q: What are your store hours?
We're open Monday through Saturday from 10:00 AM to 7:00 PM. We're closed on Sundays. Holiday hours may vary.
Q: Where are you located?
Our showroom is located at 3722 S Grand Blvd, St. Louis, MO 63118. We have ample parking and easy access from major highways.
Q: Do you serve areas outside St. Louis?
Yes, we deliver throughout the St. Louis metro area and surrounding communities. Delivery fees may apply for areas outside our free delivery zone.
Q: Can I shop online?
While we showcase our products online, we encourage customers to visit our showroom to see and test furniture in person. Call us at 314-664-8233 to check availability or ask questions about specific items.